Concept to

Solutions must enable your IT to proactively cater to the business requirements, anticipate and manage growth at lower costs using proven industry standards like ITIL-based best practices. Expectations in terms of capacity, cost of delivery and service quality are the crucial aspects.

Our implementation process considerations are:

Processes: Execution and management ownership definition; Establishing measures, metrics & tactical and management reporting; Defining audit & continuous improvement cycles

Priorities: Establishing organization-wide priorities; Defining anticipatory, proactive and reactive procedures; Establishing monitor & control parameters

People: Establising and define function, roles and responsibilities; Defining ongoing staff training on technology, operational and management skills; Identifying and eliminating superfluous delegation and authorization needs

Dependencies: Clearly establishing a relationship framework; Defining operational & tactical interdependencies; Defining and documenting internal and external interfaces and interaction points

Timing: Identifying collaboratively the most effective timing to implement right-sized solutions

Your challenges
  • Transformative business processes, workflow and information-flow model design and solution selection
  • Move from legacy to industry standard solutions
  • Enterprise-wide Service management implementation
  • CRM implementation, migrations, transitions and upgrades
  • Procurement & Supply chain management implementation
  • Business information management & Analytics solution implementation
  • Product, process & technology updates, upgrades and migrations
Our solutions
  • Standards-based approach with standards used as a guideline not as a rule
  • Domain expertise through experienced body of practical knowledge
  • Product expertise and access to leading vendor solutions through strong partnerships
  • Standard templates to drive structure - flexible, adapted for relevance
  • Holistic perspective, localized implementation
  • Agile implementation with continuous review with the stakeholders - Frequent short incremental deliveries and reviews - No "big bangs"
  • Optimized execution leveraging cross-functional global professional skills to keep the implementation costs low with the increased response times
To talk to someone about your implementation needs or for more information on how our solutions may help you, please Contact Us.